Complaints Handling

NAS Insurance Brokers is a member of the Financial Ombudsman Service (FOS).

If you have a complaint please contact the Customer Service Officer on
08 9480 8900 or put your complaint in writing and send it to NAS Insurance Brokers’ address noted on the Contact Us page. We will attempt to resolve your complaint quickly and fairly.

If the complaint can’t be resolved to your satisfaction you have the right to refer the matter to Financial Ombudsman Service (FOS), a free customer service (contactable on the toll free number of 1300 780 808).