Dispute Resolution

NAS Insurance Brokers subscribes to Financial Ombudsman Service (FOS), and maintains an internal dispute resolution process managed by our Customer Service Officer:

Phone: 08 9480 8900

or

Email:

All disputes will be handled through the internal process, with the assistance of FOS if required.

FOS’ contact details are:

• Phone: 1300 78 08 08
• Email: www.fos.org.au
• FOS is located at L12, 717 Bourke Street, Melbourne
  (GPO Box 3, Melbourne, Vic 3000).