Security and Data Protection

 

A wide range of measures is used to ensure the security of the NAS Insurance Brokers system hardware and software and to minimise the potential for any down-time. These measures include:

  • The NAS Insurance Brokers systems operate from a centrally managed and maintained data centre, located at WestNet in Perth. The data centre is fully secured by access card technology.
  • The NAS Insurance Brokers server rack is secured with individual keys, access to which is available only to personnel authorised by NAS Insurance Brokers.
  • An automated server monitoring system checks each server every minute to establish its operational status. If there are any problems, alerts are generated automatically to allow action to be taken by a member of the NAS Insurance Brokers Technical Support team.
  • A Checkpoint Firewall-1 firewall system provides a secure environment for NAS Insurance Brokers servers, blocking any unauthorised external access to the NAS Insurance Brokers databases or storage servers.
  • Virus detection software is installed and updated regularly to minimise the risk of infection.
  • All server machines are backed up daily to tape and backup tapes are stored off-site.
  • All servers are connected to an uninterruptible power supply (UPS) and diesel backup generator, allowing the servers to continue operating during a power failure of up to 2 days.
  • All of NAS Insurance Brokers's adviser systems are protected by Secure Socket Technology (SSL). SSL provides 128-bit data encryption between adviser systems and the NAS Insurance Brokers servers, ensuring that no-one is able to read advisers' data while it is in transit through the Internet.