FINNAS Technical Support

If you have problems accessing FINNAS, visit the system tests page to ensure your system has the needed prerequisites.

The troubleshooting page, also lists common problems and how to resolve them.

The system requirements page outlines the specifications needed to run FINNAS optimally.

Some configuration of your browser will be required.

If the above pages do not resolve your problem you can contact the help desk via email

When you email the helpdesk, there are some things you can do to help us.

• Send us your user login and contact details.
• Send us a complete copy of any error messages. If you do receive an error message, sending a description or screenshot will help us in finding the source of the problem.
• Send us any relevant invoice numbers or client codes.

If you have an urgent technical issue contact

Sydney Support Desk on (02) 9227 8402, during office hours.

Perth Head Office on (08) 9480 8900, during office hours.