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Installing FINNAS on a PC

Please ensure you have read our FINNAS  System Requirements page for the latest information.

If you are using Windows 10 please click here and follow these additional essential steps.

The steps to run FINNAS on a PC for the first time:

  1. Check you are using Internet Explorer, version 11 is preferred.
    • Open Internet Explorer
    • Choose the Help Menu
    • Choose About Internet Explorer
  2. Add to Compatibility View
  3. Some Sunrise Underwriter products require Internet Explorer to be in Compatibility Mode to function correctly.

    • In Internet Explorer
    • Choose the Tools Menu
    • Choose Compatibility View Settings
    • Click Add to add to the Compatibility View Settings
    • Click Close
  4. Install the trusted site settings (NOTE: If you are using Open UI, please skip this step)
  5. The trusted sites settings for Internet Explorer allow FINNAS to run on your PC.

    • Automatic Setup. Click on Internet Explorer FINNAS settings script and choose run
      • If your PC asks you for confirmation choose “Yes”
      • Close any open Internet Explorer windows
      • Open up Internet Explorer
      • Ensure that your browser shows the Trusted Sites green tick in the status bar at the bottom of Internet Explorer when visiting the NAS Insurance Brokers web site.
    • Manual Setup.   You may choose to manually configure your browser. The following document will guide you through this process.  Internet Explorer Configuration Guide

  6. Install Sun Java
  7. Install Adobe Reader
    • Open the Adobe website.
    • Untick - "Include in your download for the Free Google Toolbar"
    • Click on the link “Install now”
    • Follow the onscreen instructions to install Adobe Reader
  8. For Open UI Users, Please Install the Outlook Drag and Drop Add-in
  9. Log on to FINNAS
    • NAS Insurance Brokers will give you a username and password.
    • Go to the members login page and enter your details.
    • The first time that you run FINNAS on a PC, some Siebel components (ActiveX controls) will be downloaded and installed in Internet Explorer.  You will be required to log in as an Administrator of the local PC to do this.
    • If your PC asks you for confirmation to install these components choose “Yes” or "Allow"
  10. Troubleshooting
    • Further system tests may be required to troubleshoot problems.
    •   Visit our System Tests page for more information.
    • If you have any problems running FINNAS after following the steps above,
      email or ring 1300 90 55 77 for assistance.
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